help desk

noun

plural help desks

: a department or person that provides assistance and information usually for electronic or computer problems

Adding a work account is easier than it used to be, but if you're a technophobe, or if your company requires special security settings, call your help desk.—

Jeremy Caplan

—often hyphenated when used before another noun

help-desk questions

Pleas to reset forgotten passwords account for half of help-desk calls to Web sites, says RSA Security.—

Victoria Murphy Barret

Examples of help desk in a Sentence

Recent Examples on the Web

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For many in the U.S. government, cybersecurity has been seen as a matter for the IT help desk to address. —

Michèle A. Flournoy, Foreign Affairs, 14 Aug. 2018 Instead of calling the help desk, the imposter’s location would be checked. —

Bojan Šimić, Forbes, 10 Oct. 2024 Like last year, many airports are still facing staff shortages, which can cause backups at the security queue as well as at check-in counters and help desks. —

Ramsey Qubein, Condé Nast Traveler, 31 May 2023 In a major cyberattack last year, perpetrators impersonated an employee during a help desk call to obtain valid credentials to access and infect systems. —

Lisa Rabasca Roepe, Forbes, 12 Sep. 2024 See all Example Sentences for help desk